Please find below questions that we are frequently asked by our clients. If you have a question that is not listed – please call or us. All our services are available in 140 languages and dialects. If you wish to place a booking or make an enquiry regarding a language please call or us.

We also provide sign language interpreters.

We currently have over 1000 full time active interpreters available at any one time. This means that these interpreters have completed our full recruitment process and are ready for work. These interpreters are located throughout the UK and Ireland.

We also have around 1500 interpreters who are available to work for us on a part-time basis.

We are constantly recruiting new interpreters throughout the UK. We offer a highly flexible service which can, if necessary, provide interpreters at very short notice (i.e within the hour), although we also have clients who book interpreters many months in advance. Our fees our extremely competitive and are based on a standard rate for all our interpreting and translations (the price does not differ for certain languages). We also offer discounted rates for clients who wish to sign a sole agency agreement.

A sole agency agreement is a signed contract between yourself and Language Finders, which states that we will be your first point of contact should you require the services of an interpreter or translator. By signing a sole agency agreement, you are not tied to any minimum spend.

There are no set up costs to use any of our services.

Language Finders are responsible for their interpreters’ national insurance contributions and holiday pay.

Please contact us for a price list. Briefly, by choosing Language Finders you can be confident that you have selected:

• A successful, well established Recruitment Company which specializes in providing a tailored service to meet your specific needs.
• An approved supplier to the Department of Health and to many major independent hospitals.
• A company operating a 24 hour service, which ensures that our team of recruitment specialists are always on hand to provide the ultimate in professional, personal interpreting service.
• A company that maintains a response time of 30 minutes from first contact.
• A company with a unique web-based booking system which enables our clients to check their bookings at any time.
• A UKAS Accredited ISO 9001 : 2000 Quality Management System company.
• An “Investor in People” company.
• A company which insists that all interpreters are CRB (Criminal Records Bureau) checked and provides security badges, plus confirmation of bookings supported by a digital image of the interpreter.

To book an interpreter all you have to do is contact us, then let us know the language you require and state the date, time and venue of the assignment.

You can do this by phone, post, fax or email.

If you require a document translation, please send the document to us using any of the same methods and we will supply a quotation for the translation by return. If the quotation is acceptable we will proceed with translating the document for you as quickly as possible. Simply use one of our specially designed Language ID cards - you can download this from here. If your client does not speak any of the languages shown on the card just give us a call. If you tell us the country and region from which your client originates we will establish the language for you – alternatively, we will connect you with one of our interpreters who will be able to identify the language. All interpreters are interviewed by a member of Language Finders in order to check and assess the interpreter’s standards of fluency and overall competence.

Interpreters must also have a degree level qualification and have experience working as an interpreter – we always demand and check references.

If an English native wishes to work for us we conduct an extensive interview at which a native of the relevant country in which the candidate claims fluency is present.

We continuously receive feedback from our clients regarding all our interpreters’ abilities.

Our translators must provide evidence of translation work they have carried out previously.

We can have translations proof-read if necessary.

Our recruitment process is very thorough and it normally takes around 6 weeks for a new interpreter to be welcomed onto our database. We do not put “CV’s on the system” as and when somebody wants to work for us.